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Terms and conditions

Terms and conditions

1. Introduction

Welcome to Malane lighting store. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website and purchasing our products, you agree to be bound by these Terms and Conditions.

2. Product Information

We strive to provide accurate and up-to-date information about our products, including descriptions, pricing, and availability. However, we do not guarantee that all information is error-free, complete, or current. We reserve the right to modify the content of our website and products at any time without prior notice.

3. Ordering and Payment

By placing an order on our website, you are making an offer to purchase the products at the prices listed, including any applicable taxes and shipping fees.
We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspicion of fraudulent activity.
Payment is required at the time of purchase. We accept payment through paypal, klama, visa, Amex,etc.
All payments are processed securely through our payment gateway.


4. Shipping and Delivery

We aim to process and ship orders within 5 days, excluding weekends and holidays. Shipping times may vary depending on the shipping method selected and your location.
We are not responsible for any delays in shipping or delivery caused by events beyond our control, such as natural disasters, carrier delays, or customs clearance.
Once your order has been shipped, you will receive a confirmation email with tracking information to track your package's delivery status.


5. Returns and Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the product within 7 days of receiving it for a refund or exchange, subject to the terms of our Return Policy.
To initiate a return or exchange, please contact our customer service team  for instructions. 

E-mail:malanelighting@gmail.com

Phone:  +14242433145


Returned products must be unused, in their original packaging, and in resalable condition. We reserve the right to refuse returns that do not meet these criteria or to charge a restocking fee.


6. Warranty

Our products are covered by a limited warranty against defects in materials and workmanship for a period of [specify warranty period] from the date of purchase.
This warranty does not cover damage caused by misuse, abuse, accidents, alterations, or unauthorized repairs.
If you believe your product is defective and eligible for warranty service, please contact our customer service team [provide contact information] for assistance.


7. Limitation of Liability

In no event shall we be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use or inability to use our products or website, even if we have been advised of the possibility of such damages.
Our liability shall be limited to the amount paid for the products giving rise to the claim.


8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of [your jurisdiction], without regard to its conflict of law provisions.

9. Changes to Terms and Conditions

We reserve the right to update, modify, or replace these Terms and Conditions at any time without prior notice. It is your responsibility to review this page periodically for changes. Your continued use of our website and purchase of products after any modifications to these Terms and Conditions constitutes acceptance of those changes.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us

E-mail:malanelighting@gmail.com

Phone:  +14242433145